Privacy Policy
At Mehroz.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make purchases on our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Shipping & billing address
Order Information
- Products purchased
- Payment details (processed securely through third-party payment gateways – we DO NOT store card details)
Technical Data
- IP address
- Browser type
- Cookies and usage statistics
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate regarding order updates
- Improve website functionality
- Respond to customer service queries
- Send promotional offers (only if you opt-in)
3. Sharing Your Information
We DO NOT sell or trade your personal information.
We may share your data only with:
- Delivery and courier partners (to ship your order)
- Payment processors
- Website hosting & security services
All partners follow strict confidentiality and data protection standards.
4. Cookies
Mehroz.pk uses cookies to:
- Improve user experience
- Analyze website traffic
- Remember your preferences
You can disable cookies through your browser settings.
5. Data Protection & Security
We use secure technologies (SSL encryption, firewalls, and secure servers) to protect your information.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You can request to:
- Access your personal data
- Update your information
- Delete your account
- Opt out of marketing emails
7. Changes to This Policy
We may update our Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date.
Last Updated: 15/11/2025