Refund & Return Policy

At Mehroz, we value your trust and strive to ensure your complete satisfaction. To preserve the quality and authenticity of our fragrances, we follow the policy outlined below:

No Refunds

We do not offer refunds on any purchases made through our website. Please review your selections carefully before completing your order.

Exchange Within 3 Days

You may request an exchange for a different product within three (3) days of your original purchase.

To qualify for an exchange, the item must be:

• Completely unused
• In its original packaging
• In perfect, resalable condition

Product Inspection

All returned items will be inspected by Mehroz headquarters. Exchanges will only be approved if the product fully meets our condition requirements.

Shipping Costs

Customers are responsible for any return shipping charges associated with the exchange process.

How to Request an Exchange

To initiate an exchange, please contact our customer support team within the 3-day window on this WhatsApp number: +92 323 4563693

Thank you for choosing Mehroz. We appreciate your understanding and are always here to help with any questions or concerns.